Last updated: 7th of May, 2025
At The AI Colony, we provide digital services, strategic consulting, and media activations tailored to businesses and creators operating in the AI and tech ecosystem. Please review the fulfillment, refund, and cancellation policy below before engaging with our services.
All services provided by The AI Colony are delivered digitally. These include, but are not limited to:
A service is considered fulfilled once the agreed-upon deliverables have been completed and delivered to the client via email, shared drive, or live publishing, depending on the nature of the engagement.
Due to the strategic and digital nature of our services, we do not offer refunds once work has commenced or deliverables have been shared.
If you believe a mistake was made or that deliverables do not align with the original agreement, please contact us within 7 days of delivery. We will review the matter and, if valid, may offer a revision, service credit, or partial refund at our discretion.
You may cancel a booked service or campaign by notifying us at least 48 hours before the agreed project starts. Cancellations after this period may incur partial charges based on work already completed or resources allocated.
For any questions regarding this policy or your service engagement, please reach out to us:[email protected]
Website: www.theailibrary.co